Have you ever needed help with your Facebook account?

Have you ever needed to contact the Facebook team to report a problem, to inquire about a product or service, or even to report a vulnerability!

In this post, we will discuss all the ways that we can contact Facebook and get support.

Facebook has more than 100 contact forms that we will try to divide into the following sections:

access problems

1. Access Restricted (Bad IP Address)

You are trying to access Facebook from an IP address associated with an incorrectly configured Internet Service Provider (ISP) or abusive behavior. If you think you received this message in error, please tell us more.

2. Provide feedback about access and help from Facebook

This form is for providing feedback regarding accessibility and assistive technology associated with Facebook Products.

3. Facebook Ads API Standard Access Application

If your app has already been approved for basic access to the Ads API, you can use this form to submit a standard entry request.

4. Personal data requests

How to obtain personal data if you have an account, if you do not want to, or cannot access it.

5. Request access to the mobile partner portal

If you are an employee of a mobile company, fill out this form to request access to the Facebook Mobile Partner Portal or report any issues you encountered while accessing the portal. For other issues, please use the Mobile Partner Portal Cases Tool.

Account related problems

Disabled – Unqualified User

Please provide the following information for us to consider if you are eligible to use Facebook.

Disabled – Unqualified User(2)

Please provide the following information for us to consider if you are eligible to use Facebook.

Disabled – Unqualified User(3)

Please provide the following information for us to consider if you are eligible to use Facebook.

Multiple accounts disabled

If you are currently signed in to someone else’s Facebook account, please sign out and then return to this form using your browser’s “back” button.

Please check your details

On Facebook, all members are required to be at least 13 years old. Please provide the following information so that we can verify your account information.

Confirm Your Identity With Facebook

Before reviewing your account, please fill out the form below to help us verify your identity.

Please attach a copy of your ID. Learn more about the reasons we require identity verification and the types of IDs we accept below.

Report an impostor account

If there is an account impersonating you or a friend.

My profile has been memorialized

If you think we memorialized your account in error, please let us know. Please also note that if you are not the owner of this account and the actual account holder has passed away, we cannot provide the login information or reactivate the account in any way.

My personal account has been disabled

Submit this form only if your account has been disabled for violating Facebook’s Statement of Rights and Responsibilities. If for a different reason you cannot access your account, please refer to the Help Center to find the appropriate communication channel.

Report a high priority impersonator account

Please attach the addresses of the impersonating accounts.

Report a fraudulent account(2)

If someone has created a Facebook account claiming to be you or someone you know, please use this form to file a report.

Ads

Ad Pending Review

Please report if your ad takes more than 24 hours to review.

Facebook Ads API Standard Access Application

If your application has already been approved for basic access to the Ads API, you can use the form below to apply for standard access.

Facebook Ads: Overview and Tips

Questions about the costs and payment of your ad.

improve ad performance

Success stories, disapproval ads, or other ad issues.

Get help setting up your kid’s ads

Confirm that you’re a parent or guardian to get help changing your child’s name sync setting with ads.

children

Child data request

Get account information for a child before deleting the account

Report an underage child

If you believe that a child under the age of 13 is using Facebook, please use this form to file a report.

Get help setting up your kid’s ads

Confirm that you’re a parent or guardian to get help changing your child’s name sync setting with ads.

Copyright and trademark

Copyright Infringement Report Form

Please use this form to report content that you believe infringes your copyright

Report a violation or breach of your rights

Report copyright, trademark or other violations.

Trademark Complaint Inquiry Form

Please use this form if your content has been removed as a result of a trademark infringement complaint, and you believe that content should not have been removed.

Trademark Reporting Form

Please use this form to report content that you believe infringes your trademark rights

Trademark Reporting Form (2)

Please use this form to report content that you believe infringes your trademark rights

data

Child data request

Obtain the account information of a child before deleting the account.

Data Policy Questions

This form is only for questions or clarifications related to the Facebook Data Policy (also known as the Privacy Policy) or Facebook’s agreement with Trust.

Personal data requests

How to obtain personal data if you have an account, if you do not want to, or cannot access it.

death and disability

Request to remove an account for a medically disabled person

Request to remove the account for a sick, injured or incapable person.

Request to commemorate an account

Please use this form to request the memory of a deceased person’s account. Facebook offers its condolences and appreciates your patience and understanding throughout this process. Note: Under penalty of perjury, this form is only for reporting the timeline of a deceased person to be a memorial.

Request content from a deceased person’s account

Please use this form to request the content of a deceased person’s account. We extend our deepest condolences to you and appreciate your patience and understanding throughout this process.

Special request on behalf of a deceased person

Please use this form to request removal of a deceased person’s account or for memorialization requests. We extend our deepest condolences to you and appreciate your patience and understanding during this process. Unrelated inquiries via this channel may not receive any answer. To protect the privacy of Facebook users, we cannot provide login information for accounts to anyone.

Email

Not receiving the confirmation email

Please fill out this form if you are having difficulty verifying your Facebook account. Be sure to describe things exactly as they appear on your account.

Email address is already in use

If a Facebook account is already associated with your email address and you do not own this account, please use this form to let us know.

Instagram

Instagram – Distorted / Pixelated Image

If you receive a distorted or pixelated image, please fill out the form below.

Instagram for Android – Black Images

We are aware of an issue where Instagram photos appear black or gray square on some devices. To help us identify this issue on your device, please fill out the form below.

Report a photo or video violating your privacy rights on Instagram

This form is reserved for people to report potential violations of their privacy rights regarding their Instagram photo. If you are writing about something else, please refer to the Help Center to find the appropriate help or contact form.

Requiring login every time

If Instagram is logging out every time you log out of the app, please fill in the information below.

Login problems

Must Log In To See This Page Error

If you’re seeing this error message while browsing Facebook, you’ve come to the right place. Please use this form to tell us what issue you are having.

Profile Pictures on the Login Page

Please use this form to request removal of your profile picture from the Facebook login page.

Report a problem logging in

If you are having problems logging in or password, you are in the right place. Please use this form to tell us about the issue you are having.

Security checks prevent logging in

If you’re having trouble logging into your account due to security checks, you’ve come to the right place. Please use this form to tell us what issue you are having.

Mobile

Report a texting issue to Facebook Mobile

If you’re having issues with Facebook text messaging for mobile phones, you’ve come to the right place. Please use this form to tell us about the problem you are having.

Report an Issue with Facebook on Mobile

Use this form to report any issues you encounter while using Facebook on your mobile device.

Names and Usernames

Changing Your Language-Specific Name

Provide the information so Facebook can make sure that your language name is your authentic name.

My name is not accepted

If you are unable to sign up for a Facebook account using your real name, please fill out the form below so we can assist you with this.

Facebook public pages

Must Log In To See This Page Error

If you’re seeing this error message while browsing Facebook, you’ve come to the right place. Please use this form to tell us what issue you are experiencing

Page Admin Security Check

If you are unable to complete the online security check on Facebook, you can confirm that this is your account by sending Facebook a copy of your ID.

Report an Issue with Home Page or News Feed

If you’re having issues with Facebook Pages, you’ve come to the right place. Please use this form to tell us what issue you’re having.

Request for Community-Created Page Review

If you believe that your Page has been misclassified as a Community generated Page, Facebook will be happy to review the decision. Please note that the page itself has not changed. It’s still on Facebook and fans can still interact with it as always.

Your feedback about Page Insights

Tell us what we can do to improve your experience with Pages Insights.

Your feedback about the Promoted Page likes

Your feedback helps us improve your Facebook experience. Please let us know what you are experiencing in the smallest details.

Privacy and rights

Privacy Rights – Image Removal Request

Please note that this channel is dedicated to informing people of potential violations of privacy rights related to their Facebook photo. If you are emailing us for another reason, please return to the Help Center to find the right help or contact form. Please also note that we review all reports, but you will not receive a confirmation email from us if we take action based on your report.

Privacy Rights – Video Removal Request

Please note that this channel is dedicated to informing people of potential violations of privacy rights related to their Facebook photo. If you are emailing us for another reason, please return to the Help Center to find the right help or contact form. Please also note that we review all reports, but you will not receive a confirmation email from us if we take action based on your report.

Report a photo or video violating your privacy rights on Instagram

This form is reserved for people to report potential violations of their privacy rights regarding their Instagram photo. If you are writing about something else, please refer to the Help Center to find the appropriate help or contact form.

Report a violation of privacy rights

Please note that this channel is for people to report potential violations of their privacy rights in relation to their Facebook photo. If you are writing about another issue, please refer to the Help Center:

Direct contact with the Facebook administration

1. Contact Facebook by e-mail:

There are several e-mails that you can send to Facebook, the most important of which are:

  • info@facebook.com
  • privacy@facebook.com
  • support@facebook.com
  • appeals@facebook.com
  • warning@facebook.com
  • login@facebook.com
  • disabled@facebook.com
  • mark.zuckerberg@fb.com
  • mzuckerberg@fb.com
  • helpdesk@fb.com
  • datarequests@fb.com
  • abuse@facebook.com
  • platformcs@support.facebook.com
  • press@fb.com

2. The headquarters of Facebook:

  • Facebook, Inc1601 S. California Ave, Palo Alto, CA 94304

The link used in the explanation is here

In conclusion, we hope this guide on how to connect with Facebook directly will help you. Please direct all questions and inquiries to us in the comments section below.